Your questions are important to us

We have compiled the most frequently asked questions and their answers under the heading FAQ. You are also welcome to contact us directly.

If you have any questions about tickets for specific concerts at the Zitadelle, please call our hotline +49 (0)30 - 30 10 6 80 85 or simply use the contact form.


Zitadelle Spandau
Am Juliusturm 64
13599 Berlin

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    Please note the following safety instructions

    Bags and backpacks may only be carried up to a maximum size of DIN A4 (21 cm x 29.7 cm).

    1. Please keep your luggage to a minimum
    2. Items of luggage that exceed the DIN A4 format (21 cm x 29.7 cm) may not be taken onto the event site
    3. It is not permitted to bring bulky items (e.g. umbrellas, selfie sticks, your own seating, etc.).

    Permitted are:

    1. One bag per visitor up to max. format DIN A4 (21 cm x 29.7 cm)
    2. One non-alcoholic drink per visitor up to max. 0.5-litre container size in a TetraPak or plastic bottle (PET) without screw cap/lid
    3. Pocket umbrellas